Taverner’s Expertise
We are a full service research organisation offering customised research utilising all quantitative and qualitative methodologies and techniques. Our experienced research executives have worked in all facets of research, from polling to brand analysis across consumer and business-to-business sectors.
Our focus on problem solving means we ask questions of you to understand the real business problems that are driving the research need. Once we understand the business context that the research results will be used within we develop a custom research program from our methodology, tool and resource ‘toolbox’.
Our approach is proven to work over more than 20 years of business. We provide the knowledge and information you need to make the critical decisions within your business or organisation.
Telephone (CATI)
In house 40+ seat CATI facility.ALL PROJECT SIZES
We work on small scale studies (n=10) all the way up to large scale population studies (n=3,000+) using client lists or random sample lists of landline and mobile phone sample.
Face-to-Face (CAPI)
Intercept, central location and observation studies.ANDROID & iOS DEVICES
Our team has worked in shopping centres, door-to-door, street intercept, at beaches, at sporting grounds and other events capturing in the moment experiences.
Online (CAWI)
Desktop PC, tablet or mobile device.CONNECT DIGITALLY
Our online survey software works on all current devices and browsers. We source respondents from our panel partners, your lists or through methods such as random telephone, face-to-face or social media.
Qualitative Methods
Focus groups, IDIs, online & recruitment.EXPLORATION
When the question is ‘why’ or ‘how’ our experienced qualitative team is on the case. We travel light so can conduct qualitative research in very remote locations if online isn’t an option.
Full Service?
Or part service, you decide.It's your choice!
We can custom design a research program, implement the program, analyse the data and report on the findings, or we can collect the data only, report on data you’ve already collected, or design the research program.
What Client’s Say
Taverner’s approach enabled Randwick’s results to be compared with a decade of similar research carried out by the former NSW Environment Protection Authority in their own ‘Who Cares about the Environment?’ surveys. Further research will be carried out to assess changes over time in community understanding and participation in Randwick City Council’s ‘Sustaining our City’ programs.
The Taverner team’s excellent preparation through the briefing process helped us decide as a group what information was the most relevant to our brand. Their rapid understanding and appreciation of a complex therapy area with a diverse market and a resulting myriad of customer drivers was enormously useful and was evident to me as their research plan was presented to us. Taverner also showed flexibility to adapt to our needs throughout the project. Presentation of the findings was excellent, with conclusions and suggestions logically formed. Overall, Taverner’s work has contributed greatly to our marketing process and we plan to use them again as the need arises.
I would like to thank the team for the hard work, dedication and efficiency demonstrated this year and the previous years. As I have mentioned many times on our calls, we hold Taverner in high esteem as you and the team have consistently demonstrated very high quality work, a positive attitude and continuous improvement. It has been a real pleasure to work with you because your dedication to providing a quality interview is evident from the training you provide to the staff, the feedback in your audit reports and the detailed, prompt communication you provide.